The Medical Information Specialist is responsible for meeting the medical information needs of external customers and internal business partners as it relates to the company’s products. He/she will contribute to the development of high-quality Medical Information deliverables within the team and will be a visible member of the department by collaborating cross-functionally to meet Medical Affairs objectives. This includes but is not limited to:
•Utilize clinical and scientific expertise to respond to medical information inquiries from health care professionals, patient/consumers, field staff , internal business partners and other customers
•Monitor scientific literature for potential adverse event reports; report findings to Product Safety within established timeframes
•Research and conduct detailed analyses of the scientific literature for marketed products, investigational compounds, competitor products/compounds, and related disease states. Contribute to communication, reporting and storage of findings
•Contribute to the development and revision of standard medical responses, AMCP dossiers, Q & A documents and other medical information resources
•Ensure medical accuracy of advertising, promotional and scientific materials as part of Copy Review Committee and Product Medical Review Committee, in collaboration with Medical Information Managers and Medical Directors
•Assist with and contribute to other Scientific Communications and Medical Affairs activities
1.Respond to unsolicited medical inquiries from healthcare professionals, patients/consumers, field staff and other internal business partners, regarding marketed products, investigational compounds, clinical trials and other product information 50%
2.Utilize literature evaluation skills to monitor scientific literature for potential adverse event reports; Research and conduct detailed analyses of the scientific literature for marketed products, investigational compounds, competitor products/compounds, and related disease states for use by Scientific Communications, Medical Affairs and other internal business partners. Contribute to communication, reporting and storage of literature findings 10%
3.Contribute to the development and revision of standard medical responses, AMCP dossiers, Q & A documents, and other medical information resources 20%
4.Support the Medical Information Managers and Medical Directors with CRC and PMRC processes by reviewing advertising, promotional and scientific materials for medical accuracy. 10%
5.Assist with and contribute to other Scientific Communications and Medical Affairs activities, training and performance improvement initiatives 10%
The Medical Information Specialist provides clinical and technical expertise necessary for the completion of departmental programs and projects. The Specialist is required to have frequent contact with cross-functional departments and external customers and is a key contributor in the completion of programs and projects. Errors made by the Specialist may result in program delays, expenditure of resources and in the case of literature monitoring for potential adverse events, failure to meet regulatory requirements. The Specialist’s activities are done under some direction from the Medical Information Managers and/or Associate Director.
• Biomedical training and education (RPh, RN – PharmD preferred).
• Superior literature database search skills
• Excellent written and verbal communication skills with experience in medical writing
• Superior customer service skills
• Knowledge of U.S. regulatory standards related to pharmaceutical manufacturers’ communications and dissemination of medical information, clinical trial processes and drug approval processes.
• Minimum of 1 year of experience in pharmaceutical industry-based medical information or related discipline
• Familiarity with Microsoft Office software and customer management software.